News & opinion Secrets of Zurich Insurance Claims EXPOSED

Secrets of Zurich Insurance Claims EXPOSED

Zurich Insurance Claim Attorneys

Zurich Insurance started in—you guessed it— Zurich, Switzerland, way back in 1872. Now the company has spread throughout the world, with thousands of employees working in the United States for Zurich North America.

In addition to providing auto policies itself, it may surprise you to find out that Zurich also owns Farmers Insurance, another leading auto insurance provider in the United States. Together, these companies insure many consumer and commercial vehicle owners across the country.

While Farmers is notorious for some questionable practices when it comes to handling auto insurance claims, Zurich can also be difficult to deal with. After all, this company didn’t become a worldwide corporate giant raking in over $4 billion dollars per year by being nice to consumers… at least, not those who came to it with claims.

If you get into a car crash, you may need to file a claim with Zurich North America. You may also encounter some obstacles in your path to recovery.

Opening a claim with Zurich doesn’t have to be a lost cause. By seeking guidance and help from the right law firm, you can take away the stress of dealing with this company and increase your chances of a positive result! Below we share some insider secrets regarding Zurich insurance claims, plus we discuss how a car accident lawyer can help you maximize your settlement.

Stewart J. Guss, Injury Accident Lawyers is a national law firm based in Houston with multiple offices around the country. We also work with affiliate law firms in most states that share our focus and dedication to excellence. No matter where you are located, we may be able to help you, so call or contact us now. We are open, for free, 24 hours a day, seven days a week, at 800-898-4877, or CONTACT US NOW by [CLICKING HERE] to submit your case for review.


When a Zurich insurance adjuster calls you and tells you they’ll handle your claim, you have no reason to doubt them. When they ask questions, you may think the answers will help them make a decision regarding your claims. However, this is only partially true.

Zurich is one of the numerous insurance companies that doesn’t leave settlement determinations to the adjusters themselves. Instead, this insurance corporation leaves this huge responsibility up to computer software! Technology has evolved by leaps and bounds, but when it comes to helping accident victims recover from their injuries, we believe the final judgment should not be left up to a machine!

Unfortunately, Zurich and multiple other insurance companies use a software program called Colossus. When the adjuster gathers information, they enter it into Colossus, which analyzes numerous factors and spits out a settlement offer. This means a person is not making a subjective decision based on your conversations and your expression of your pain and suffering. Instead, a program is treating your claim like a bunch of data and code.

Colossus does, however, consider whether you hired a lawyer to represent you. This can often increase your offer because the software considers the possibility of litigation.

Don’t get treated like just another number in the system. Team up with a dedicated car accident attorney who will fight for your rights and treat you with the patience, compassion, and respect you deserve. We’re here for you every step of the way.


Even though adjusters are not the only people deciding what amount of money to offer you, they’re still tasked with collecting as much information as possible from you. It’s also their job to convince you to accept a lowball offer. To achieve this, they’ll often try to gain your trust and make you believe that they are on your side. You may hear lines like:

  • “You don’t need a lawyer, we’re here to help you!”
  • “I’ll make sure that you get a high offer.”
  • “A lawyer will only take your money and complicate things.”

These all-too-common comments are simply not true.

The adjuster’s main focus is not to help you. On the contrary, their goal is to get information out of you that they can then use to limit your claim and avoid paying you the money you need. Adjusters also don’t have the discretionary power to “make sure” you get a high offer. Finally, while adjusters try to cast lawyers in an unfavorable light, the truth is that a lawyer’s interests actually align with yours. Because we work for a contingency fee, personal injury lawyers only get paid when you do—so it is in our best interests to protect yours! Don’t fall for the manipulation and trickery of big insurance companies. Reach out for a free case evaluation from a car accident lawyer and learn more about your options.


Commercial truck accidents often lead to devastating injuries and overwhelming losses. That’s why commercial trucking companies are required to carry substantial insurance coverage, and you better believe that Zurich wants to protect its commercial customers. After all, these policyholders pay high premiums and often insure entire fleets of vehicles, so Zurich has a high interest in keeping their business.

Zurich may process commercial truck accident claims a bit differently than regular consumer auto accident claims. For example, Zurich may want to protect its clients from the costs of litigation whenever possible—so the threat of a lawsuit may give you greater leverage to obtain a higher offer. Luckily, most claims settle out of court. Of course, you can’t bet on this situation, so you need a lawyer who can evaluate how an adjuster is handling each specific case. This is especially important for truck accident claims, since victims often have so much on the line! In complicated cases like these, don’t go it alone. This brings us to our final secret…


At first glance, filing an insurance claim may seem like a pretty straightforward process. After all, a negligent driver caused you injury, so that driver’s insurance company should have to pay, right?

The frustrating truth is that claims are rarely that easy. Insurance companies don’t want to pay you what you deserve; they only care about their executives’ bottom line. They’ll do everything they can to contradict your claims, turning a simple event into a complicated ordeal.

At the very beginning of your claim, there’s one all-important step you can take to make things easier on yourself: call a personal injury attorney!

Our car accident attorneys can handle the following and so much more:

  • Calculate the estimated value of your claim
  • Gather evidence to strengthen your case
  • Schedule appointments and coordinate the care you need
  • Communicate and follow up with the adjuster
  • Help increase an offer from Colossus
  • Advise you when you have received an insufficient settlement
  • Negotiate higher offers from Zurich
  • File a lawsuit when the offer remains too low
  • Fight for you in court, if necessary

For many people, a car accident marks the most devastating moment in their entire lives. Who needs the added hassle of arguing with an insurance company? Do yourself a favor and hire an attorney. You may not know how much money you can get from your Zurich accident claim, but it’s our job to!

Our Zurich Insurance Claims Attorneys Can Help You!

The experienced legal team of Stewart J. Guss, Injury Accident Lawyers, regularly helps clients with insurance claims—whether it is a relatively straightforward car accident claim or a highly complex trucking accident claim. We know how Colossus and Zurich adjusters work, and we’re ready to go head-to-head with these companies for our clients.

When you risk handling a claim without the right representation, you and your family could lose everything. Don’t fall prey to tricky insurance companies.

Our legal team has protected the rights of car and truck accident victims for more than 20 years—from Zurich and every other major insurance company in the country. We are dedicated to helping you make a full recovery and getting your life back on track. Because we take all of our personal injury cases on a contingency fee basis, you will not owe us a DIME unless we win your case.

If you were injured in a crash and are stuck dealing with Zurich Insurance, call our office at 800-898-4877 or contact us now by CLICKING HERE for your FREE consultation today. Help is at your fingertips!

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